FREQUENTLY ASKED QUESTIONS

Some of our most asked questions....

Can I Submit A Custom Order/Design?

Yes, of course you can.  We LOVE custom orders and designs.  Simply send us an email (contact@custombuttoncreations.com) with as much detail as possible as to what you are looking for and we will get back to you ASAP.  

Can I Customize A Current Design?

Yes, any design we have we can sutomize to fit your needs.

May I Add A Name(s) Or Dates To A Button?

Yes, we can add name(s) and dates to any button to fit your event.  Keep in mind that some button designs work better without the wording and adding the words may effect the look of the button.  But please contact us and we can work with you to make the best possible button design.

Placing A Photo On A Button?  Can You Do That?

Yes, some of our favorite button designs include personal photos.  We can even crop the photos to include some of your favorite movie and television characters. (additional fees may apply)

​How Do I Place An Order?​

Currently you can place an order through our Etsy shop.  :)

 

Payment & Shipping

All orders are required full payment prior to creation.  Most of our buttons are made to order and require 1 to 2 days to ship after production time.  Estimated production time is listed with each button (but typically it is 3 to 5 business days for pre-made designs).  Custom designs depends on a number of variables, please inquire with your design idea to get an estimate.



Do You Ship Internationally?

Yes, we will ship internationally.  Send us an e-mail for the exact cost to ship to your Country.

 

Secure Ordering & Payment Options

We accept all major credit cards and Paypal.



Returns & Refunds

If you are not happy with your purchase you may return the product for a partial refund.  Unfortunately we are unable to refund shipping charges.  Custom Orders can not be returned as they are custom designs.

 

 

Thank you for shopping with us!